Make a complaint online

For customers with accounts held in Jersey, Guernsey, Isle of Man or Gibraltar

At NatWest International we do everything we can to make sure our customers get the best possible service. However, sometimes, we don't get things right. When that happens, we always encourage you to tell us, so that we can put matters right.

Your Information

This website is owned and maintained by The Royal Bank of Scotland International Limited. The information you supply on this form will be used for the purpose of providing you with the service you requested. By supplying your address, telephone number or email address, you are giving your consent for us to contact you in any of these ways in connection with the request.

What is your complaint about?

Complaint category: *

Complaint details: *

Your details:

Are you a NatWest International customer? *

Yes

First Name *

Surname *

Your comments:

Would you like someone to contact you about your complaint? *

Yes

Phone Number

Email address

Postal address

Important
Internet emails are not necessarily secure as information could be intercepted, lost or destroyed. Please do not email any account information or other confidential information. For security reasons, we shall respond to your email by telephone or letter.

Making a complaint online

Thank you. Your complaint has been submitted.

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