Available to customers who have online banking and a Channel Islands, Isle of Man, UK or international mobile number (our app is available in 18 countries).
Security
Our app is one of the safest ways to bank. It uses encryption to protect your information and is covered by our Secure Banking Promise. No information is stored on your device.
Trusted
Our mobile banking app is only available on official app stores.
Convenience
Enjoy the convenience of mobile banking anywhere, anytime. You can check your balance, review your transactions, and more - 24 hours a day.
Once you've downloaded our app from the relevant app store, registering couldn't be easier...
Download the app from your store
Our app is available for free on iOS and Android. Log on to the official app store for your device and search ‘NatWest International’.
Enter your customer details
After you've read and accepted the app's terms and conditions, enter the 10-digit number you receive when you set up online banking or telephone banking. It starts with your date of birth (ddmmyy), followed by four digits.
Next, enter the required characters from your PIN.
We never ask you for your full PIN or password, but the app will ask you for certain numbers from your PIN and a few characters from your password - just to make sure it's you.
Confirm your mobile number
We'll send you a text with an activation code to the mobile number we hold for you. Enter your activation code to continue.
Create your passcode
Once you create your passcode you'll need it every time you want to use the app. It should be between 5 and 8 characters long. Choose a passcode that you can remember without having to write it down and don't share it with anyone else.
You can manage and add multiple businesses with one app.
Simply log into your app, go to the Profile menu at the top right hand corner of your screen and select ‘Add business’ – you will then be prompted to enter the online banking customer number and requested security details from your online banking service for each business you're adding.
