Change Your Address | NatWest International

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Have you moved house and need to change your address? Change your address
How would you like to let us know?

When you move house, you'll need to change the address that we hold for you. Using online banking is the quickest way however you can update your address at a branch or use telephone banking instead.

Online banking

What you’ll need

 

Access to online banking

 

 Already have activated your card reader

 

 Your mobile phone with the number held on your account

 

When you use online banking, we may occasionally send a One Time Passcode to your mobile phone to verify it’s really you. So it’s really important that we have the correct mobile number for you.

 

 

Your step-by-step guide

 

01. Log in to online banking

 

02. Select ‘Chat Now’ on the right hand side of the screen to get in touch with one of our agents

 

03. Ask the agent to update your address details

 

Online banking is available to customers aged 11+ with a NatWest International account.

Telephone banking

What you’ll need

 

 Your Online/Telephone Banking login details (they’re the same)

 

 

Your step-by-step guide

 

01. When you call us you will hear an automated menu where you can select what you would like to do

 

02. Press option 2 if you hold your account with NatWest International

 

03. Press option 5 to go through to one of our team

 

04. A member of our team will guide you through the process

 

You’re done, check online banking and you’ll see its been updated.

By post

What you’ll need

 

Simply complete, print and sign the form then post or hand-deliver to your local branch.

 

Change of address form

In branch

What you’ll need

 

Your NatWest International debit card

 

 Photographic ID such as your passport or driving licence

 

 

Your step-by-step guide

 

If you need to change your address, you could always come into a branch and do it from there.  The quickest route is to do this through online banking.

 

Make sure you bring your debit card as we’ll ask you to tap in your PIN to check that it’s you.

 

Then we can go about helping you change your address. The change will take place with immediate effect.

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