Branch Banking | Personal Banking | NatWest International

ATM functions

• Cash Withdrawal
• Emergency Cash/Get Cash
• Display Balance
• Mobile Phone Top up

Other Services

• Cheque Book Request
• Change PIN for your debit card
• Unlock PIN when your debit card is locked
• Donate to Charity
  

Talking ATMs  

Talking ATMs allow you to carry out transactions on your own using your headphones when plugged into the headphone jack on the ATM. The ATM will then speak out the instructions through your headphones.  
Anyone can use this functionality; however it is to help visually impaired customers use our cash machines safely and securely. The screen on the ATM will go blank once the talking functionality is enabled.

How to use the ATMs

• Plug in your earphones (you will need to bring your own)
• To activate the audio functionality you need to press number 5 on the keypad before inserting your card
• The ATM will then tell you what you need to do and what buttons you will need to press
• The screen will go blank after pressing the number 5 to provide privacy so that none of your details are displayed
  

 
What transactions are covered?

• Balance
• Cash
• Cash with receipt
• Mini Statement
• Emergency Cash
  

Any branch member can help you if you need help or advice.

Find your nearest ATM

CDM functions

• Quick pay in with card or pay in slip (notes, cheques and coins)

Our Coin In machine allows customers to pay in large volumes of coin.  Customers place their coins into the loading tray, and the machine will automatically count them.  A voucher will then be produced for the customer to take to the branch counter to credit the amount to their account.